Return Policy

Return and Refund Policy

Effective Date: 1/3/2025

Thank you for shopping with Scogin E-Commerce, operating under DailyPickz.com. We strive to provide high-quality products and excellent customer service. If you are not completely satisfied with your purchase, we’re here to help with returns and refunds.

1. Return Eligibility

You may return items under the following conditions:

The return request is initiated within 30 days of receiving your order.

The item is unused, in its original packaging, and in the same condition as when received.

Certain items (e.g., perishable goods, personal care products) may not be eligible for return.

2. Non-Returnable Items

The following items are not eligible for return:

Clearance or sale items

Customized or personalized products

Intimate or sanitary goods

Gift cards

3. Return Process

To initiate a return, follow these steps:

Contact us at scogin.ecommerce@gmail.com with your order number, reason for return, and photos (if applicable).

Our team will review your request and provide return instructions.

Ship the item back to the address provided. Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.

4. Refund Policy

Refunds will be processed under the following terms:

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

Approved refunds will be processed within 7-14 business days and credited to your original payment method.

5. Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of receiving your order. Provide photos and a description of the issue. We will replace the item or offer a full refund, including return shipping costs.

6. Order Cancellations

Orders can be canceled within 24 hours of placement. After this period, cancellations may not be possible if the order has already been processed or shipped.

7. Late or Missing Refunds

If you haven’t received your refund after the stated timeframe:

Check your bank account and contact your credit card company (it may take some time for the refund to post).

If the issue persists, contact us at scogin.ecommerce@gmail.com for assistance.

8. Contact Us

For any questions or concerns regarding returns or refunds, please contact us:

Email: scogin.ecommerce@gmail.com

Phone: 505-203-5935

Address: 12145 N Hwy 14, Cedar Crest, NM 87008, USA

Thank you for shopping with DailyPickz.com!